PROBLEM SOLVING THINKING SKILLS
Building Capability Through In-Role Coaching on How to Develop the Employees Problem Solving Skills
Most problems are resolved by the managers in any organization. Employees often look towards their managers for solutions to the issues they face instead of working to resolve the issues themselves. It is ‘normal’ for managers to do most of the ‘thinking’ to resolve such issues. This situation exists because in most instances managers do not coach their employees the way to think through issues. Few managers help their employees to reflect on and learn from such issues. Leaders and managers are coached in-role how to develop their employees problem solving thinking skills so they can be more effectively empowered to think through and resolve issues.
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Why Eagles Wings Consulting?
* Lean, Six Sigma, Agile & Service Design
* Leadership and ground level experience
* Operating since 2004
* Based in Singapore
* Training, Consulting & Coaching
* Clients from many industries including Health-Care, MRO, IT, Education, Government, Oil & Gas, Manufacturing, Finance, Telecoms and many others
The Kata of Karate
The word 'karate' comes from the word 'kata'. Kata can be thought of as a practiced routine set of actions that one has internalised, which become a habit, almost an unconscious way of doing things. Toyota kata is hence an internalised routine method of learning from trials, making adjustments that are necessary, and implementing the next improvement in moving from the current condition towards a target condition. It is the real Plan Do Check Act (PDCA) actions that allow us to continuously improve.
Lean IT: What is it?
It is actually, quite a large subject. I will endeavour to describe what Lean IT is all about in several articles over the next few months. I will begin by referring to the many tools & techniques of Lean. In Lean (whether Lean IT or Lean used in other functions/industries) there are many tools and techniques. Broadly these tools & technqiues can be categorized into 5 main groups, for Problem Solving, Improving Process Flow, Direction Management, Daily Management and Building Continuous Improvement Culture