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Creating Valuable Human Capital to drive Lean through Value Stream Mapping training

Value Stream Mapping is a lean tool that allows us to see the whole ‘end to end’ picture. This tool illustrates how an item or document or material flows through a business process from start to end.


The Current State Map is developed and it shows all the processes, material and information flows. Data on queues, waiting times or inventory are also shown along with all the wastes in the value stream.

A future state map is then developed using future state guidelines to create the future state map.

the required improvements and to re-design your business processes; and to build an implementation plan.

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Value stream mapping is a lean-management method for analyzing the current state and designing a future state for the series of process steps that take a product or service from its beginning through to the customer.


At Toyota, it is known as "material and information flow mapping". It can be applied to nearly any business process ranging from sales & marketing to operations and onto logistics and customer service in an organization...

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Benefits of Value Stream Mapping?


Value stream mapping is often used at the outset of a lean program to identify the current process within an organization. These are often knwon as the primary value streams as opposed to the support value streams.


Value stream mapping is used to map information and materials through a business process – it captures real-world information about the value stream like Process Times, queue-lengths, the number of servers or employees at each stage, error rates, work volumes and so on ...

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Eagles Wings Consulting Pte Ltd


Tel: 9735 1136

Why Eagles Wings Consulting?


* Lean, Six Sigma, Agile & Service Design

* Leadership and ground level experience

* Operating since 2004

* Based in Singapore

* Training, Consulting & Coaching

* Clients from many industries including            Health-Care, MRO, IT, Education,                    Government, Oil & Gas,  Manufacturing,        Finance, Telecoms and many others

The Kata of Karate

The word 'karate' comes from the word 'kata'. Kata can be thought of as a practiced routine set of actions that one has internalised, which become a habit, almost an unconscious way of doing things. Toyota kata is hence an internalised routine method of learning from trials, making adjustments that are necessary, and implementing the next improvement in moving from the current condition towards a target condition. It is the real Plan Do Check Act (PDCA) actions that allow us to continuously improve.

Lean IT: What is it?

It is actually, quite a large subject. I will endeavour to describe what Lean IT is all about in several articles over the next few months. I will begin by referring to the many tools & techniques of Lean. In Lean (whether Lean IT or Lean used in other functions/industries) there are many tools and techniques. Broadly these tools & technqiues can be categorized into 5 main groups, for Problem Solving, Improving Process Flow, Direction Management, Daily Management and Building Continuous Improvement Culture

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