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Providing Lean Planning & Control Services that helps your organization build capability to identify key indicators and be able to measure and report them

The ability to identify the most appropriate key performance indicators to track and to put in place the systems to measure them is crucial. So as well is the capability to report on them routinely and to respond to the changing performance. These are key for proper management control of any organization. Tracking performance and making performance visible is vital in engaging employees to drive towards significant improved performance vis a vis the goals of the organization.

Both leading and lagging indicators exist and it is only necessary to track the most important indicators. Some indicators are performance indicators, others are purely for information and do not necessarily reflect performance. Of all the performance indicators only a sub-set will become goals set for the organization or for the teams in the organization.

What is meant by lean metrics? In this video, a lady teaches her friend the meaning of lean metrics. She explains the link between higher level performance metrics to operational level metrics. This video is presented by EMS Consulting Group, Inc here.



Thank you for your interest in our services. We will be happy to answer any questions you may have. Feel free to contact us:

Eagles Wings Consulting Pte Ltd


Tel: 9735 1136

Why Eagles Wings Consulting?


* Lean, Six Sigma, Agile & Service Design

* Leadership and ground level experience

* Operating since 2004

* Based in Singapore

* Training, Consulting & Coaching

* Clients from many industries including            Health-Care, MRO, IT, Education,                    Government, Oil & Gas,  Manufacturing,        Finance, Telecoms and many others

The Kata of Karate

The word 'karate' comes from the word 'kata'. Kata can be thought of as a practiced routine set of actions that one has internalised, which become a habit, almost an unconscious way of doing things. Toyota kata is hence an internalised routine method of learning from trials, making adjustments that are necessary, and implementing the next improvement in moving from the current condition towards a target condition. It is the real Plan Do Check Act (PDCA) actions that allow us to continuously improve.

Lean IT: What is it?

It is actually, quite a large subject. I will endeavour to describe what Lean IT is all about in several articles over the next few months. I will begin by referring to the many tools & techniques of Lean. In Lean (whether Lean IT or Lean used in other functions/industries) there are many tools and techniques. Broadly these tools & technqiues can be categorized into 5 main groups, for Problem Solving, Improving Process Flow, Direction Management, Daily Management and Building Continuous Improvement Culture

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